In addition to the previously announced CAF outage from December 26 to 6:00 AM January 2, the e-Services’ Transcript Delivery System, Disclosure Authorization and Electronic Account Resolution systems will be out three additional business days. They should return to operation Sunday, January 6, 2013.
During this time, you will be unable to request transcripts, submit a new Form 2848, Power of Attorney and Declaration of Representative, Form 8821, Tax Information Authorization or use the Electronic Account Resolution. We encourage users to hold their transactions until the system is operational.
As a reminder, if you choose to fax Forms 2848 and 8821 during the outage period, please do not re-submit it through e-Services. Your forms will be processed manually.
The Practitioner Priority Service at 866-860-4259, is available if you have additional questions.