System Issue Impacting the IVES Program – E-Fax has been resolved

24 May 2024 12:18 PM | Anonymous

Dear IVES Participants,

On May 16, 2024, through May 17,2024, we recognized technical issues on the Income Verification Express Services (IVES) E-Fax system. The fax lines were restored on May 23, 2024, by close of business. 

Participants are asked to refrain from re-submitting missing requests or disputing missing items that have not been processed per the dates above. Transcript requests are placed in the processing queue and will be worked in first-in, first-out order.

We appreciate your patience, and we apologize for any inconvenience this may have caused.

Thank you,

IRS IVES Team


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